The Infinity Transportation Management story began in 1998. Husband and wife team, Api Dogan and Karla Garza, owners and transportation entrepreneurs, recognized a monumental opportunity in the bus industry that had not been previously explored. The bus industry was growing at a fast pace and was the obvious next step for his expanding limousine company. They quickly learned buses available to clients, run the gamut of only the largest of motor coaches and the smallest of minibuses. There were no bus sizes in existence that were built to fit the in-between. Api and Karla, both inquisitive outsiders, decided to challenge the normal, ignored the discouragement of cynics, and designed a luxuriously modern coach bus fleet.
The fleet was custom built to fit the overlooked needs of the midsized coach bus market and span over all various group sizing. Infinity Transportation Management has since been a successful leader in Chicagoland with a reputation for innovation and has also received nationwide recognition.
We wanted to personally thank your staff and your company for the great experience we had on September. We appreciate the meeting you took beforehand to make sure our needs were met for our week-long event, and we especially appreciate the kindness and professionalism our driver Randy showed.
Thank you so much for working with me to provide a bus for our College Leadership Retreat. The service was fantastic and the driver Mike was great and very friendly. Your bus was very nice + clean. Thanks for all your assistance and if we need a bus service again, you will be the one to call.
Working with ITM put us at ease knowing that the transportation of our large amount of guests would be taking care of in a safe and professional manner. Overall we had an outstanding experience , as did our guests who have already been asking for referral of your services.
Everyone in our school has been so impressed with your drivers and buses, they wanted me to pass along how friendly and kind and fun all of our drivers have been. We could not be happier with our decision to go with Infinity Transportation.
Charter bus and fleet vehicle pricing varies based on the distances, times of pick-up and drop-off and type of trip that you specify to us. Please check out our Request a Quote page to get a FREE, no obligation quote on your event transportation needs.
You are renting your vehicle for a specific time and date. Other customers may use the same bus in the same day. We will try to accommodate your request when possible to change your charter time as long as the change does not move in to another customers rental time period. Please let us know as soon as possible if you need to adjust your reservation. We will check the schedule for your service day and re-confirm the changes or denial to you.
Yes. We have access to buses with ADA accessibility available. Please request that option of your Account Executive at time of booking.
As soon as you have finalized the dates the transportation services will be needed, we recommend that you start your reservation. This will place the buses you need on hold for your group. Your contract will have a revision and cancellation policy for you to sign. Up until that time you will be able to make changes to your order, space available.
You may order your services over the phone, by fax or by email. We require a $200 non-refundable deposit in order to reserve the vehicle.
Fuel surcharges up to 30 miles for a transfer and 60miles round trip are included. Our professional reservationists will notify you if there are additional fuel surcharges.
There is no sales tax on charter services in Illinois. There is although a $9 STC charge and it is already included in our rates.
Yes, we welcome you to bring water, soft drinks and snacks in the bus for longer trips. Sanitation/cleanup fee of $250 will be charged if vomiting occurs or if the vehicle is left dirty by any member of the party in the vehicle.
Smoking is not allowed on any of the vehicles at any time. Alcohol, on the other hand, is allowed on our vehicles. Glass bottles, glass cups or Styrofoam coolers are not allowed on our vehicles. Sanitation/cleanup fee of $250 will be charged if vomiting occurs or if the vehicle is left dirty by any member of the party in the vehicle.
Yes all of our vehicles have heat and air conditioning.
We allow 60 minutes for a one-way transfer. If your transfer requires more than 60 minutes additional charges may apply.
It is the responsibility of the client to book a room for the driver.
We own all of our vehicles.
We accept all major credit cards, checks and cash. Cash and checks must be received 14 days prior to the date of your event. All credit card transactions are charged a 2.5% fee.
Various rules are in place to make sure that a driver is following Department of Transportation guidelines for hours of service. You should keep the idea of 10 hours and 500 Miles as a rough guideline. Our Account Executives will be able to look at your specific itinerary to help ensure you stay within the guidelines for travel.
Extra charges will apply for any extra stops for point to point and airport drop offs / pick-ups. Charges may vary from $5-$30 for each stop. Please mention your stops at the time of your reservation.
Your $200 deposit is nonrefundable. We require cancellation 7 days in advance. If you cancel less than 7 days from your date of service you are required to pay full amount charged at the time of booking.
For charter service your charges start at the time the bus is picking up and end when the bus is released from service. For transfer service your charges are based upon travel time and distance.